Frequently Asked Questions
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I was considering buying an item but it seems to have disappeared from the site. What
happened?
The item has probably been sold. All sold items are deleted from our website after a few days.
How long does it take for items to be posted after they have been sent to you?
It can take anywhere from one to seven days for your items to be posted on our site. This usually depends on how
much volume we are receiving. All requests are taken on a first come, first serve basis. Once we have your
photos, descriptions, and payment we will do our best to post your items as soon as possible. You can speed up
this process by sending payment at the same time that you send your item photos and descriptions.
What is the cost of shipping?
The cost for shipping and handling varies by seller and item type. Most sellers will quote a shipping cost once they
have received your address. Unless otherwise noted on the site, shipping is not included in the list price.
I was told that a seller would contact me and I haven't heard back from them. What should I do?
If you have given the seller a reasonable amount of time to contact you and they have not, please email us at
pageantresale@yahoo.com. We will do our best to get in touch with the seller and have them contact you. You
may also want to check your spam or junk folder as sometimes emails are filtered to these areas.
How do I send photos to you to be posted?
Photos can be sent as jpeg or gif attachments to an email. Please do not send links to photos from another
website, or photos that are in a word document. We can only work with images that have been attached to an
email. If you need help please contact us.
How do I sell with you?
It is easy to sell with us! You will need to send photos, descriptions, and a $4.00 per item fee. After we have
received everything, your items will be posted on the site for a year. Please click on the "How to Sell" link to find
out more!
Do you take a percentage of the final purchase price on my items?
No we do not! The benefit to selling with us over other consignment stores and eBay is that we do not take any
percentage of your earnings. We ask for an upfront listing fee of $4.00 per item but there is never another cost to
you.
How do my items become "Featured"?
You can list your items as featured for the month by paying a $2.00 additional fee. Being featured means that your
item will be listed in the special featured box at the top of the category page. Your item cannot be bumped and will
be the first item on that page to be seen. You may email us at anytime and ask to be featured for a month. As of
August 1st, 2007 items will only be featured for two weeks at a time.
If you have a question that is not listed here please don't hesitate to email us at
pageantresale@yahoo.com




Copyright © 2006-2007 Pageant Resale. All rights reserved.
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